Exam MB-230: Microsoft Dynamics 365 Customer Service
Book Your Exam Now This exam is for the Microsoft Dynamics 365 Customer Service Functional Consultant role and the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification. Candidates for this exam are Dynamics 365 functional consultant with customer service expertise. Candidates are responsible for implementing omnichannel solutions that focus upon service, quality, reliability, efficiency, and customer satisfaction. …