![](https://www.crmcrate.com/wp-content/uploads/2024/03/FeaturedImage_Action.jpg)
Understanding actions in Dynamics 365
What are Actions? Actions in CRM Dynamics 365 are a capability to create a business or an operational logic that can be called in different ways such as through custom code or a out of the box workflow. Actions are not run on demand or automatically, but rather they are triggered by processes or code. If