We will understand the Dynamics 365 datacenter regions and web URL formats. Before we start, make sure to subscribe to CRM Crate so that you can stay up to date in the field of Dynamics 365 & Power Apps.
What are datacenter regions in Dynamics 365?
Microsoft Dynamics 365 and Microsoft Power Platform online services are being hosted in datacenters in more and more regions. After these services become available in a new region, the following apply:
- For new organizations, the datacenter will be aligned with the country/region you selected during sign-up.
- For existing organizations, Microsoft will soon accommodate migrations to datacenters in the new region when requested by the customer as long as the organization meets certain business requirements.
Click on the given link to check the available datacenters of Dynamics 365 and Power Platform – https://dynamics.microsoft.com/en-us/availability-reports/georeport/
Dynamics 365 Web URLs
The following is a list of regions and their URL for Dynamics 365 (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and Dynamics 365 Marketing).
| Region | URL |
|---|---|
| NAM | crm.dynamics.com |
| DEU | crm.microsoftdynamics.de |
| SAM | crm2.dynamics.com |
| CAN | crm3.dynamics.com |
| EUR | crm4.dynamics.com |
| APJ | crm5.dynamics.com |
| OCE | crm6.dynamics.com |
| JPN | crm7.dynamics.com |
| IND | crm8.dynamics.com |
| GCC | crm9.dynamics.com |
| GCC High | crm.microsoftdynamics.us |
| GBR | crm11.dynamics.com |
| FRA | crm12.dynamics.com |
| ZAF | crm14.dynamics.com |
| UAE | crm15.dynamics.com |
| GER | crm16.dynamics.com |
| CHE | crm17.dynamics.com |
| CHN | crm.dynamics.cn |
| NOR | crm19.dynamics.com |
| SGP | crm20.dynamics.com |
| KOR | crm21.dynamics.com |
How to migrate to a new datacenter?
Follow the below process for migrating to a new datacenter. Note: – Depending on the type of transition, you may be required to go through more steps.
| Step 1 | Contact Support | Customer intiates support call to request their organization to be moved |
| Step 2 | Customer Consent | Microsoft provides customer with a list of changes (Such as new URL) that will be required to ensure customer is prepared |
| Step 3 | Customer Preparation | Customer and Microsoft agree to a scheduled time, and custom prepares their IT team(s) for the change |
| Step 4 | Microsoft Migration | Microsoft moves the organization from one geo location to another |
| Step 5 | Customer Configuration | Microsoft will provide outline of configuration changes that may be required for external services at the time of migration Customers will need to reconfigure their clients for the new organization URL |
| Step 6 | Adopt new URL | All customer users need to adopt new URL for the web application |
